Kinnectar

Privacy

Last updated 1 October 2026. This is the notice for kinnectar.com.au.

More detail is below, in plain language. If you are about to record, start at If you are recording. If you want something deleted, start at Your rights. The sale agreement is the Terms.

Who we are

Kinnectar (ABN 81 851 933 149), Australia, makes custom printed storybooks. In this notice, “we” means Kinnectar. We decide why this information is used and how long it is kept. In UK and European terms, we are the controller.

Contact: hello@kinnectar.com.au. Put “Privacy request” in the subject if you are asking about your information.

We follow the Australian Privacy Principles for this product even where a small-business exception might otherwise apply. If you are in the UK or the European Economic Area, the extra points under Overseas and Your rights apply to you as well.

Who this covers

• The buyer — the adult who pays and forwards the link. We email only this person about the order.
• Someone on the waitlist — an adult who asks us to contact them when the next batch opens. That is not an order.
• A contributor — an adult who records a voice, or a parent or guardian who submits a recording of their child.
• The child the book is for. We collect their information from the buyer, not by asking the child to use this website.
• Anyone in a photo that a buyer or contributor chooses to upload.

We do not offer accounts to children, and we do not ask a child to type their details or to record by themselves.

What we collect

From the buyer, at payment and on the book-details form

• Name, email, and shipping address.
• The child’s first name and age group (baby, toddler, preschool, or 5 and over). We do not ask for a date of birth or a full legal name.
• Up to five people to feature: first name, relationship, and country.
• An optional one-line dedication.
• The fact that you agreed to the Terms and this notice, and when you saved the form.

From a contributor, on the private recording page

• First name or the name they type, relationship to the child, and the country they are recording from.
• A voice recording of up to 3 minutes.
• An optional theme they pick (food, play, nature, songs, or love).
• The fact that they agreed to the recording notice before sending.

Photos

• A photo a contributor adds after recording, or a photo the buyer uploads for someone on the list. Photos can show adults, children, places, or objects.

Created while we make the book

• A written transcript of the recording.
• An English translation, a short part of which is printed on the page beside a story we wrote.
• A print file, a QR code, and the audio file that QR code plays.
• Order emails, and technical logs needed to receive the upload and send those emails.

Payment card numbers. The card company collects these. We never receive or store the full card number.

From the waitlist, if checkout is closed

• Name, email, and mobile number, so we can contact you when spots open again.
• Optional: how many books you might want, the most family members to include, and a note.

We do not use advertising trackers.

How we collect it

We collect information directly when you pay, save the book-details form, join the waitlist, record, or upload a photo.

We also receive the child’s first name, age group, and the contributor list from the buyer. If you are a contributor, the buyer has already given us your first name, relationship, and country so we know who the page is for. The recording itself comes from you, on the recording page, after the notice on that page.

If you do not provide what we ask for, we cannot make or ship the book. If a contributor chooses not to record, there is no penalty: the book still goes ahead without their page and without a QR code for them.

Why we use it

We use this information only to:

• take the order, print the book, and deliver it;
• host the original recording so the printed QR code can play it;
• write down the recording, translate it into English, use a little of it in the story, and have a person read that story before print;
• email the buyer the recording link, the photo link, a note when a voice comes in, and, down the track, a zip of the photos and recordings;
• email or text you, if you joined the waitlist, when spots open again;
• keep tax and business records;
• refuse a recording or photo that should not be in a children’s book, and handle privacy requests and complaints.

We do not sell personal information. We do not use it for unrelated marketing. We do not use voices to identify people, and we do not build a voiceprint or a biometric template. A recording is kept as a message to play back.

If you are in the UK or the European Economic Area, our reasons are:

• Contract — for the buyer’s order details, so we can make and deliver the book they paid for.
• Consent — for a contributor’s voice, transcript, and photo, given by the tick on the recording or photo page before upload. Consent can be withdrawn as described in Your rights.
• Legal obligation — for tax and business records.
• The buyer’s authority as parent or guardian — for the child’s first name, age group, and any photo of the child.

If you are recording

This part is for the person speaking. The recording page asks you to tick a box before you send. That tick is how you say yes. View the full terms.

If you send a recording, you allow Kinnectar to:

• store your original voice and play it from a QR code in a printed book for 5 years after we ship that book;
• let anyone who has the book, or who is given the link, hear that recording (there is no password);
• write down what you said, translate it into English, and use a short part of that in the printed page (the rest of the text in the book is Dino’s story);
• have a person read that story before print. We won’t listen to your audio to make the book;
• include the recording in a download pack for the buyer;
• send the short story, and a photo if you added one, to the printer and to the design tool we use to lay out the book.

You keep ownership of your recording. You give us permission to use it for this book, for the periods in How long we keep it. We do not use it to train public models. The QR code plays your original voice, not a synthetic voice.

The printed book is a physical object. After it is printed we cannot collect copies back. You can still ask us to delete the online recording. The QR code in books that are already printed will then stop playing. See Your rights.

You should be 18 or older. If a child speaks on the recording, the parent or guardian must be the person who submits it and ticks the box.

Record your own message. Do not secretly record someone else.

Photos, including children

Send a photo only if you have the right to. If a child is in the photo, the person uploading it must be the parent or guardian, or must have that parent’s permission. The buyer also confirms this on the book-details form.

We use photos to print the book and to put them in the buyer’s download pack. We do not use them to train models, and we do not replace real people with generated faces.

We will not print a photo that is unlawful or that does not belong in a children’s book. If the law requires us to report material, we will.

How the story is made

Making the page works like this:

• The recording is written down, then translated into English.
• A short part of that translation is woven into the printed page. The rest of the text in the book is Dino’s story, so a child can follow the visit. It is not a word-for-word transcript.
• A person may read that story before the book is printed. We won’t listen to the audio to make the book.
• The QR code plays the original recording, unchanged. We do not clone the voice and we do not rewrite the audio.

The writing-down and translation are done by a language model, the same kind of tool many companies use. It runs in the United States. We do not allow that content to be used to train their public models. We do not use family audio, transcripts, photos, or stories to train our own models. If you want the name of that company, email us and we will tell you.

The full message stays in the voice note.

If we have a specific reason to believe a recording or photo is unlawful, abusive, or unsafe to put in a children’s book, we may review that file and we may refuse to print it. That is the exception, not the way books are made.

Who else receives it

We only share what is needed to make and deliver the book. We do not sell personal information, and we do not give it to advertisers.

Your family receives the hardcover, and later a zip of the voices and photos. Anyone with the book, or the link inside a QR code, can play that page’s original recording for five years. There is no password on the code.

To make the book we use the same kinds of tools most companies use, from established providers: a checkout program for the card payment (we never see the full card number), a private database for the recordings, photos, and order, a language model that writes the recording down and translates it into English, a website host, an email service, a design tool for laying out the pages, and a printer for the hardcover. The printer and the design tool receive the photos and the written story, not the voice file. These tools mostly operate in Australia and the United States. Australian books are often printed in Australia.

If you want the name of the company that handled a step, email hello@kinnectar.com.au and we will tell you.

We may also disclose information if the law requires it, or if we reasonably believe a file involves abuse or another serious risk to a child.

Overseas

We are in Australia. Some of the tools above store or process information in the United States, or in another country that company uses. Australian orders are often printed in Australia.

If you order, record, or upload a photo, you understand that we send the relevant information to those companies. A company overseas may not follow the Australian Privacy Principles in exactly the same way an Australian organisation does. We still send only what that step needs, and we use companies that publish their own privacy commitments.

For people in the UK or the European Economic Area, where that law requires a transfer tool, we use the contractual clauses the provider makes available for that transfer. You may ask us which provider handled your file.

We do not appoint a separate European representative. You can still use Your rights, and you can contact your local data-protection authority.

How long we keep it

We keep a file only while we need it to make or deliver your book, or for as long as the Terms say for that file. You can ask us to delete what we still hold. Email hello@kinnectar.com.au with the subject “Privacy request”.

Waitlist details are kept so we can tell you when spots open again. Ask us and we will delete them.

QR codes

Each QR code contains a long, hard-to-guess link to that page’s original recording. It is meant to work for about 5 years after we ship. It is not a password login. It is also not the link in the Kinnectar Pack email. We cannot change a QR code that is already printed on paper.

If a contributor asks us to remove their recording, we delete the copy we still host. That QR code stops playing. We tell the buyer that the code on that page will go quiet.

Security

The site uses HTTPS. Recording and photo pages ask search engines not to index them. Customer files sit in private storage. Card numbers stay with the card company.

A QR link is hard to guess and easy to use once you have it. Treat the book like a photo album: anyone you give it to can hear the voices.

No method of sending information online is perfectly secure. If we learn of a breach that is likely to cause serious harm, we will tell the people affected and, where the law requires, the Office of the Australian Information Commissioner.

Cookies

We do not use advertising cookies or analytics cookies. We do not run a cookie banner, because there is no optional cookie to refuse. The recording page holds your take in the browser only until you submit it or leave. If we add optional cookies later, we will update this notice first.

Your rights

You can ask us to:

• give you a copy of the personal information we hold about you;
• correct it;
• delete what we still hold, including the audio a QR code plays;
• stop using a recording you sent (withdraw consent);
• if you are in the UK or the European Economic Area, object to certain uses, restrict processing, or ask us to move information you provided — where those rights apply.

How to ask. Email hello@kinnectar.com.au with the subject “Privacy request”. Include:

• your name;
• the email on the order, or the name you used when you recorded;
• the child’s first name or the order number, if you know it;
• what you want (a copy, a correction, deletion, or withdrawal).

We will reply within 30 days. We may ask for a little more detail so we can find the right book and confirm we are writing to the right person. We do not charge for an ordinary request.

What we can and cannot undo

• We can delete a recording, photo, or transcript we still have, and we can remove a QR audio file so the printed code stops playing.
• We cannot recall a hardcover that has already been printed and delivered, and we cannot pull a zip out of a computer we do not control.
• We may keep the buyer’s tax record (name, email, address, amount), and we will say so if we refuse part of a request.
• We will not hand one family member the whole order, including someone else’s contact details, unless that person is the buyer asking about their own order. A contributor can ask for their own recording.

Withdrawing consent does not undo use that was already lawful, and it does not cancel the buyer’s contract by itself. Refunds are covered in the Terms.

Complaints

Email us first at hello@kinnectar.com.au. We want to fix it.

You can also contact the Office of the Australian Information Commissioner at oaic.gov.au or 1300 363 992. If you are in the UK or the European Economic Area, you may contact the data-protection authority where you live.

Changes

If we change this notice, we will post the new version on this page and change the date at the top. If a change would affect a recording we already hold in a material way, we will email the buyer before we apply that change to their book.

Contact

Kinnectar · ABN 81 851 933 149 · Australia
hello@kinnectar.com.au

The sale contract is the Terms.